2018 Best Places to Work in Direct Selling – It Works!

“We’ve worked hard to keep our ‘One Team’ culture as we’ve grown from a staff of 20 to a staff of over 200 in the past six years.”
—Mark Pentecost, Founder and CEO

Company / It Works!
Headquarters / Palmetto, Florida
Number of Full-Time Employees / 204
Year Founded / 2001c

What makes your company one of the best places to work in direct selling?
At It Works!, we embody our motto “Friendships, Fun, and Freedom” not only within our team of distributors, but also within our corporate headquarters. We’ve worked hard to keep our ‘One Team’ culture as we’ve grown from a staff of 20 to a staff of over 200 in the past six years.

What is your top priority when it comes to maintaining a great work environment?
We have a Culture Committee made up of employees across the organization at all levels to create inclusion, bring our team together, and recognize the success of our company and individuals. The Committee focuses on engagement, events, and recognition to ensure It Works! will always have a great work environment.

What benefits do you offer to your employees?

  • Mentor Program for all new employees
  • Monthly luncheons with executive team members and employees at all levels of the organization
  • Dale Carnegie Leadership Class for up-and-coming team members
  • Quarterly happy hours including game nights

What unique or unusual benefits do you also offer?
We are big proponents of team building activities, so managers are encouraged to host quarterly outings. A few favorites are boating in the Gulf of Mexico, day trip to the Pentecost Ranch, and friendly competitions (bag toss or bingo) on the top floor of the headquarters, otherwise known as the “Whole ‘Notha Level” or rooftop bar.

How does your company celebrate a job well done?
We are always looking at new and creative ways of recognizing employees for going above and beyond. We have monthly Town Halls when we invite the entire staff to hear company updates, welcome new employees, and most importantly celebrate team and individual successes.

How does your company support team members in their personal and professional development?
In 2017, we implemented a Mentor Program to accelerate the mentee’s perspective and understanding of It Works!. The goal of the program is to connect employees with one another, open up the lines of communication, and provide them with a person to listen to concerns and successes. The feedback we’ve received since starting the program is that it has helped new employees acclimate to their job and the company culture more quickly while making them feel welcome.

How does your company give back to the community?
We have our own 501(c)3 nonprofit organization called the It Works! Gives Back Foundation. The mission of the organization is to make an impact in the lives of those in need through humanitarian aid, pediatric cancer support, international crisis response, anti-human trafficking, homeless outreach, and veteran support. We give back locally and globally with the help of our corporate team and field team.

How do you develop and maintain trust between all levels of your company?
Encouraging open communication, regardless of your role at the company, has always been a priority. Between mentor programs, monthly connection events and luncheons, and a forum for employees to submit ideas—we continue to have dialogue amongst the team.

What is the single most fun day of the year at your company? Why?
The single most fun day of the year is the first day of our Global Conference. We have staff from our International team join us and we celebrate as “One Team” with our field leaders the kick off to our biggest event of the year.

What is something new that you’ve added in 2018 to enhance your workplace?
In 2018, we’ve added more events to our culture calendar, including a building day with Habitat for Humanity and an all-staff minor league baseball game.


Best Places To Work In Direct Selling 2018 Honorees!

Pick up the April 2018 issue here in which this article appeared.